1. Information We Collect
We may collect and process the following types of information:
- Personal Information: Name, address, email address, phone number, and other contact details.
- Pet Information: Details about your pet(s) including name, species, breed, age, medical history, and treatment records.
- Payment Information: Billing details, credit card information, and transaction history.
- Usage Data: Information about how you interact with our website and services, including IP address, browser type, pages visited, and time spent on our site.
2. How We Use Your Information
We use the collected information for various purposes, including:
- Providing veterinary services and products.
- Processing transactions and managing your account.
- Communicating with you regarding appointments, treatments, and promotional offers.
- Improving our website, services, and customer experience.
- Complying with legal obligations and protecting our rights and property.
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us in operating our business and providing services to you.
- Legal Requirements: We may disclose your information when required to comply with applicable laws, regulations, legal processes, or governmental requests.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new owner.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
5. Your Rights
You have certain rights regarding your personal information, including:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct any inaccuracies in your personal information.
- Deletion: You can request that we delete your personal information, subject to certain legal restrictions.
- Objection: You can object to the processing of your personal information under certain circumstances.
To exercise any of these rights, please contact us using the contact information provided below.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can manage your cookie preferences through your browser settings.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any updates on this page and encourage you to review this Privacy Policy periodically.